Privacy Policy 🔒
Your trust is our priority. Here's how we protect your personal information when you shop fresh with Gullit.
At Gullit App (“we”, “us”, or “our”), protecting your personal data is as important as delivering fresh fruits and vegetables. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”).
1. Information We Collect
We collect information that you voluntarily provide when registering for an account, placing an order, or contacting support. This includes:
- Personal identifiers: Name, email address, phone number, delivery address.
- Payment information: Encrypted payment method details (we do not store full card numbers — payments are processed by PCI-compliant partners).
- Order details: Fruits, vegetables, subscription preferences, and special delivery instructions.
- Device & usage data: App version, IP address, device type, and location (only if you enable delivery tracking).
- Communications: Messages you send to our support team or via the contact form.
2. How We Use Your Information
We use your information to provide, improve, and personalize our fruit & vegetable delivery service:
- To process and deliver your fresh produce orders accurately.
- To communicate order status, delivery updates, and promotional offers (you can opt out anytime).
- To improve our product selection and recommend seasonal fruits or veggies you might love.
- To prevent fraud, ensure security, and comply with legal obligations.
- To analyze usage trends and enhance user experience.
3. Sharing Your Information
We never sell your personal data. We may share information only in these limited circumstances:
- Delivery partners & local farms: Only necessary details (name, address, order contents) to fulfill your delivery.
- Service providers: Payment processors, cloud storage, analytics providers — all under strict confidentiality agreements.
- Legal obligations: If required by law, court order, or to protect the rights and safety of Gullit App, our users, or the public.
- Business transfers: In the event of a merger or acquisition, your data may be transferred with notice.
4. Data Security & Retention
We implement industry-standard security measures including SSL/TLS encryption, secure servers, and regular vulnerability scans. Your account information is retained as long as your account is active or as needed to provide services. You may request deletion of your data at any time (see Section 8).
🍃 Our commitment: We use end-to-end encryption for all payment transactions. Your delivery address is only shared with the assigned driver at the time of dispatch.
5. Cookies & Tracking Technologies
We use essential cookies to remember your cart, preferences, and login status. You may disable cookies in your browser settings, but some features (like saving your cart) may not work properly. We do not use third-party advertising cookies.
6. Your Privacy Rights
Depending on your location you may have the right to:
- Access — Request a copy of the personal data we hold about you.
- Correct — Update inaccurate or incomplete information.
- Delete — Request deletion of your personal data (subject to legal obligations).
- Opt-out — Unsubscribe from marketing communications.
- Portability — Receive your data in a structured, machine-readable format.
To exercise these rights, contact us at privacy@gullitApp.com. We will respond within 3 days.
7. Children’s Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately and we will delete it.
8. Third-Party Links
Our app or website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
9. International Data Transfers
Gullit App operates primarily in the Ethiopia. If you are accessing our service from outside the Ethiopia, your information may be transferred to and processed in the Ethiopia. By using our service, you consent to such transfer.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The revised date will be posted at the top. Continued use of Gullit App after changes constitutes acceptance of the updated policy.
📬 Privacy-related inquiries?
Email our Data Protection Officer: dpo@gullitApp.com
Or write to: Privacy Office, 123 Hawassa, Sidama, Ethiopia
This Privacy Policy is effective as of April 13, 2026. We encourage you to review it periodically.